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LA County wildfire alert mistakenly sent to millions due to tech glitch

ABC News's profile
ABC News
5h ago

A technological glitch led to an emergency alert mistakenly being sent to millions in Los Angeles County, instead of only those near the Kenneth Fire, causing widespread concern. The alert, originally intended for residents in the San Fernando Valley, was improperly broadcast due to a failure in saving the precise location coding into the IPAWS federal alert system, possibly due to a network disruption. This error, attributed to the technology vendor Genasys, highlights significant flaws in the emergency alert system. Los Angeles County officials have initiated an independent review of the alert system and evacuation policies to prevent future issues. Recommendations from a congressional report suggest using more location-specific language in alerts and enhancing training and software standards to modernize the alert infrastructure.

LA County wildfire alert mistakenly sent to millions due to tech glitch

Context:

A technological glitch led to an emergency alert mistakenly being sent to millions in Los Angeles County, instead of only those near the Kenneth Fire, causing widespread concern. The alert, originally intended for residents in the San Fernando Valley, was improperly broadcast due to a failure in saving the precise location coding into the IPAWS federal alert system, possibly due to a network disruption. This error, attributed to the technology vendor Genasys, highlights significant flaws in the emergency alert system. Los Angeles County officials have initiated an independent review of the alert system and evacuation policies to prevent future issues. Recommendations from a congressional report suggest using more location-specific language in alerts and enhancing training and software standards to modernize the alert infrastructure.

Dive Deeper:

  • A technological glitch caused an emergency alert meant for a specific area to be mistakenly sent to millions of Los Angeles County residents, leading to confusion and concern. The alert was supposed to target residents in the San Fernando Valley who were under an evacuation warning due to the Kenneth Fire.

  • The issue arose because the precise location coding was not saved into the IPAWS federal channel, which is used for local emergency alerts. The software provider, Genasys, suggested that this might have been due to a network disruption, causing the alert to reach a much broader audience than intended.

  • The incorrect alert occurred during a tense period, just two days after fierce winds and wildfires had devastated parts of Los Angeles County, heightening the anxiety among residents.

  • Los Angeles County officials have responded by launching an independent review of their evacuation policies and the emergency alert system, aiming to address the flaws exposed by this incident.

  • The congressional report, led by Rep. Robert Garcia, recommends using more precise language in alerts to avoid similar mistakes in the future and stresses the importance of modernizing the alert infrastructure with better training and standardized software.

  • The report also notes that emergency alerts for other fires, such as the Eaton and Palisades fires, faced issues with timing and effectiveness, further indicating systemic problems with the current alert system.

  • The findings from these reviews aim to inform reforms and act as a catalyst for modernizing the nation's alerting infrastructure to better prepare for future disasters.

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