AOL will stop offering dial-up internet service after more than 30 years in business
Context:
AOL, a pioneer in providing internet access in the 1990s and early 2000s, is set to discontinue its dial-up internet service by September 30, ending over three decades of operations. Despite the proliferation of broadband and wireless internet, approximately 160,000 users still connect to the internet using AOL's dial-up service, as reported by the 2023 US Census. AOL was a cultural icon during its peak, known for its distinct connection sounds and widespread distribution of CDs offering free internet trials. Over the years, AOL has experienced significant changes, including the shutdown of its popular AIM service in 2017 and numerous ownership transitions, one of which included a problematic merger with Time Warner. Currently owned by a private equity firm that also controls Yahoo, AOL represents a bygone era of the internet, now reduced to a shadow of its former prominence.
Dive Deeper:
AOL, once an internet giant, is terminating its dial-up service after more than 30 years, a decision reflecting the company's routine evaluations of its products and the shift in internet access methods.
Dial-up internet, although largely replaced by faster broadband and wireless options, still serves around 160,000 users who connect through landline telephones, highlighting a niche but persistent user base.
In the 1990s, AOL was not just a service provider but a cultural phenomenon, known for its iconic connection sounds and aggressive marketing strategy that involved sending CDs to potential customers.
The company's journey has been marked by significant transformations, including the discontinuation of its AIM messaging service in 2017 and various parent company changes, underscoring its decline from a major internet force to a much smaller entity.
AOL's history includes a notable merger with Time Warner, which is often cited as a disastrous business decision, and its current ownership by a private equity firm that also owns Yahoo, reflecting the brand's diminished status in the tech world.