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Boy Accidentally Orders 70,000 Lollipops on Amazon. Panic Ensues.

The New York Times's profile
The New York Times
2h ago
Boy Accidentally Orders 70,000 Lollipops on Amazon. Panic Ensues.

Context:

An 8-year-old boy named Liam accidentally ordered 70,000 Dum-Dums lollipops on Amazon, resulting in a $4,200 charge and a surprise delivery of 22 large boxes of candy to his home. His mother, Holly LaFavers, discovered the mistake when she saw her bank account in the red and attempted to return the candy, but Amazon initially refused because it was a food item. After the incident gained media attention, Amazon issued a refund, and Ms. LaFavers decided to distribute the lollipops to her community, including a church and a local bank. The situation highlighted the challenges of managing children's online activities and the importance of safeguards against unauthorized purchases. As a gesture of goodwill, Spangler Candy Co. invited the family to visit their factory, and Liam's online privileges are currently on hold while he offered to sell his Pokémon cards to help his mother financially recover.

Dive Deeper:

  • Liam LaFavers inadvertently ordered nearly 70,000 lollipops while attempting to organize a carnival, leading to a $4,200 charge on his mother's account, which she discovered when her bank balance went into the negative.

  • Holly LaFavers tried to return the lollipops, but Amazon initially declined because the items were classified as food, prompting her to attempt selling them on Facebook to recoup the costs.

  • The situation attracted significant media attention, with many parents sharing similar stories of unauthorized purchases made by children, emphasizing the need for vigilance and protective measures in online shopping.

  • Amazon eventually issued a refund after the story gained attention, and Ms. LaFavers chose to donate the lollipops to neighbors, a local church, and other community members who offered to help.

  • The incident underscored the importance of implementing controls on children's online activities, such as password-protected purchasing and family-verification settings on various digital platforms.

  • Spangler Candy Co., the manufacturer of Dum-Dums, invited the LaFavers family to visit their factory, appreciating the community's response to the surplus candy.

  • Despite the mishap, Liam attempted to find ways to assist his mother financially, suggesting selling his Pokémon cards, while his online browsing privileges were temporarily suspended.

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